Frequently Asked Questions
If I order by credit card, what name will appear on my bill?
Your credit card will be billed under a very discreet name. Please contact us for further details.
Do you ship to my country?
BC Bud Depot ships worldwide but we ask you to check your local laws before ordering, as laws differ from country to country, state to state and by ordering, you are confirming that you are ok to do so.
Do you guarantee delivery?
Yes, BC Bud Depot guarantees every customer the receipt of his or her order.
How will my seeds come packaged?
Your seeds will come thoroughly protected and stealthily packaged. All orders are guaranteed to arrive discreetly and packaged with care.
Are prices denoted in American, Canadian or European funds?
All BC Bud Depot products are denoted in US dollars.
Do you operate any retail locations where I can come to shop?
BC Bud Depot shops will be opening soon. In the meantime please see our distributors page for store and dispensary locations.
How soon will my secure online order be processed and how soon will I receive my seeds?
All secure online credit card orders are processed within 24 - 48 hours of receiving them. Upon approval of your order, your order will go to the packing department and then on to the shipping department. Order speed depends upon world geographic, so although most all orders arrive within 9-10 business days of there shipping date, please do allow for 30 days from your shipping date for delivery before contacting us about your order. We guarantee delivery.
How soon will my order be shipped?
All orders are shipped within a week of being successfully processed. Please login to monitor your order status.
What is the best way to germinate my seeds?
Providing you are in a country that allows the germination of cannabis seeds, the best way is to germinate your seeds in a glass of water or damp paper-towel and then use Jiffy peat pellets. Soak the pellets in water, (ph-balanced water), and when they have cracked open take them out and allow them to drain off. Then place each sprout just under the surface (one germinated seed per pellet). Leave them in the dark for 1-2 days and keep an eye on them to see when the sprouts start to show. Do not let them dry out. Once they pop place them in a propagator and use a strip/fluorescent light for 18 hours a day, placed 2-inch's above the propagator. Do not use a strong light and keep the temperature around 21C/70F. You should see a +/-90% sprout rate using this method.
Is there any way of increasing the female to male ratio?
Yes. Order from our feminized varieties.
Which credit cards do you accept?
We accept Visa and Mastercard securely online or by phone. Every order is completely secure with customer satisfaction and privacy guaranteed.
When will my credit card be debited?
Your credit card will be debited within 24 -48 hours of you placing any order securely online or by telephone. If there are any problems with your credit card you will receive an automatic email stating that your credit card has been declined.
Do you accept pre-paid credit cards?
Yes, we can accept International Visa and MasterCard Pre-Paid credit cards and we encourage our customers to use them for convenience.
How do I order by mail?
Please refer to our catalogue online or in HighTimes Magazine. You can fill out the Mail Order Form by hand, or online by selecting 'Mail Order' as your preferred payment option when checking out of your secure online shopping cart.
How long do the seeds last?
Seeds can last up to 20 years if stored in the correct way though we do not recommend their prolonged storage.
What happens if my seeds are lost, damaged or confiscated?
If your seeds get lost, damaged or confiscated we will re-send your order to you. We guarantee every customer the receipt of his or her products.
Do you accept returns or can I get a refund?
No. We cannot issue refunds or accept returns on consumable products. We can also not cancel any orders already placed. We suggest trying a small quantity of something that interests you to see if the product performs to your expectations.
Do you ship COD?
No. We do not ship COD.
I have paid by cash or money order, when will my order be shipped?
International money order and cash orders are shipped within a week of us receiving them from you.
What if I have another question but I cannot find the answer here?
The BC Bud Depot has a friendly and informative staff that is always ready to help you with any questions or concerns.